Residential Services

✓  TECHNICAL SUPPORT & TROUBLESHOOTING (PC & MAC)
✓  CUSTOM WIRELESS NETWORKING
✓  GADGET SUPPORT
✓  COMPUTER TRAINING
✓  NEW SYSTEM INSTALLATIONS - MAC and PC
✓  EQUIPMENT PURCHASE
✓  DATA SECURITY, INTERNET SAFETY
✓  SYSTEM CLEANUP AND MAINTENANCE

I don’t have time to wait for help!
We can access your computer within minutes, to solve a problem or teach you something new!

What if the problem is with my internet connection?
We contact Comcast or AT&T for you when your internet is out… we wait on hold for you!

I need a tech to install something new…
If you need computer help in your home, you receive priority booking and lower hourly rates!

New GOLD SSG Help Service contract includes:
(only $45 per month)

✓  Unlimited Online Support by certified specialists, Monday-Friday 8am-8pm, Saturday 10am-6pm
✓  Guaranteed response time within 2 hours of initial contact
✓  One free monthly onsite visit (if issue cannot be resolved remotely)
✓  Free monthly cleanup and maintenance service on all registered computers
✓  20% discounts on all requested onsite service (new installations, repairs, wireless networks, desk-side training and more)
+ free equipment selection, retail purchase and delivery (with special client discounts)

 New PLATINUM PLUS Service contract includes:
 (only $65 per month)
 all of the above checked items PLUS:

✓  Secure Online Backup daily, for all registered computers (never lose a file!)
✓  Priority callback service - guaranteed within 1 hour of initial contact!
✓  Priority onsite scheduling - same day service provided at no additional charge!