Business
✓ STREAMLINE IT OPERATIONS
✓ MANAGE VENDORS
✓ MONITOR INVENTORY
✓ IT SALES & SUPPORT
✓ PLAN FOR THE FUTURE
By calling (800) 671-1028, extension #33 anytime between 8am-8pm Mon-Fri; or 10am-6pm on Saturday — your team will receive assistance with any computer issue, project or training request — via our new unique SSG HELP System.
The certified specialist receiving the call, is able to login to your Server, PC or MAC Computer, iPhone or Blackberry via a secure web portal — anywhere, anytime. Offering a unique new service which will provide you with the technical assistance you need — quickly and efficiently. Without waiting for a scheduled visit! Reduce Downtime! Get answers NOW!
*** SSG Specialists are certified in all Microsoft, Apple, HP, Network, Hardware and Software applications ***
If the specialists are busy with other callers… please leave a brief message on that extension with a basic description of your request. Your call will be returned within 2 hours guaranteed! (Within 1 hour for PlatinumPlus contract clients!)
New GOLD Business Quick Help Service contract includes:
(only $175 per month*)
✓ Unlimited Online Support by certified specialists, Monday-Friday 8am-8pm, Saturday 10am-6pm
✓ Guaranteed response time within 2 hours of initial contact
✓ (2) monthly onsite hours (if issue cannot be resolved remotely)
✓ Free remote monthly cleanup and maintenance service on all registered computers (+ free vendor management reports)
✓ 20% discounts on any additional onsite hours (new installations, repairs, wireless networks, desk-side training and more)
 New PLATINUM PLUS Service contract includes:
(only $200 per month*)
all of the above checked items PLUS:
✓ PRIORITY callback service - guaranteed within 1 hour of initial contact!
✓ (1) ADDITIONAL monthly onsite hour – for a total of 3 per month!
✓ PRIORITY Scheduling - same day onsite service for all onsite requests!
✓ After-hours URGENT response – tech pager access, same day reply!
*Minimum contracts applicable to sites with 1 Primary Data Server and up to 10 Cal’s. $45 additional per month per Server or +5 Cal’s.
Request your SSG HELP FREE TRIAL
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